What is meant by 'framing' in the issue resolution process?

Framing in the issue resolution process refers to defining the issue at hand while establishing common goals among the parties involved. This approach is essential for effective communication and collaboration, as it helps all stakeholders see the problem in a shared context and recognize the mutual benefits of resolving the issue. By clearly articulating the issue and aligning on common objectives, it becomes easier to navigate disagreements and work collaboratively towards a solution.

This process sets the groundwork for productive discussions and helps to ensure that all voices are heard, fostering an atmosphere of cooperation rather than competition. The emphasis on common goals is crucial for keeping the focus on solutions, rather than allowing discussions to become mired in individual agendas or misinterpretations of the problem.