What is essential for achieving operational excellence through IT?

Achieving operational excellence through IT fundamentally hinges on ensuring that the organization adheres to regulatory compliance and effectively manages risk. Regulatory compliance involves aligning with laws, standards, and regulations that govern how businesses operate, which is critical in maintaining trust and integrity in business operations. Furthermore, effective risk management helps identify, assess, and mitigate potential issues that could disrupt operations or impact organizational performance negatively.

By establishing robust compliance and risk management practices, organizations can create a stable operational environment that not only supports IT initiatives but also enhances overall efficiency and reliability. This foundation enables the organization to capitalize on IT advancements, ultimately leading to improved service delivery, innovation, and operational effectiveness.

Other considerations like strategic planning, IT infrastructure, and stakeholder input are important for a balanced approach to IT management, but they are not as directly tied to achieving operational excellence as the role of compliance and risk management.