What characteristic defines a good Business Outcome?

A good Business Outcome is characterized by its ability to provide a basis for action and being visible. This means that the outcome is not only measurable but also actionable, allowing organizations to recognize areas of improvement and take necessary steps to enhance their performance. Visibility is crucial because it enables stakeholders to understand and track progress toward achieving the outcome, facilitating clear communication and alignment of objectives across the organization.

This characteristic ensures that business outcomes are relevant to various stakeholders, not just within the IT domain, but across different business functions, encouraging a holistic approach to performance improvement. By being both visible and actionable, business outcomes support strategic planning and decision-making processes, which are vital for achieving long-term success.